Questionmark OnDemand Issue (resolved)

Update (21/02/2018): This has been resolved. We are working with the vendor to identify the cause in order to improve future stability.

Update (20/02/2018): This has been declared an major incident by UoD IT. You can follow the issue on the IT Blog.

We’re experiencing issues with the Questionmark OnDemand service affecting users taking a ‘second attempt’ at a formative assessment.  This issue appeared over the weekend and we are in touch with the vendor trying to discover the root cause of this issue.

If you are experiencing issues when taking subsequent attempts, please let us know at assess@dundee.ac.uk. We’d appreciate that you double check that you are not experiencing 3rd party cookie issues before reporting – Questionmark OnDemand requires users to have third party cookies enabled to function.

We’ll update this message when we have more information.