What is it? We have been in contact with Blackboard about an issue were some files which have been uploaded (e.g. PDFs, PPTXs, DOCXs, etc.) are showing error messages when students try to access them. For instructors, you will still be able to open the items in normal view or…
CTIL Updates We have some very exciting news to share, we have hired a new Digital Education Support Officer. Welcome to Shehnaz Arshad! You will begin to see her name pop up with increasing frequency in your Help4U calls as she learns the ropes of Blackboard, Turnitin, and our variety…
Hi again everyone, I hope this week’s update finds you well as we move into our second week of teaching. I think it’s fair to say that last week was unlike any previous first weeks, with many people I’ve spoken to expressing a mix of uncertainty as we step back…
CTIL Updates The official first week of term is behind us! We don’t have many updates this week as we have been all-hands-on-deck to help ensure everything would work smoothly and we would be available for any issues that might come up. We’ll need to properly take a look at…
From around 17:12 to 17:25 this evening (30/09/2021) My Dundee became unavailable to users, resulting in an error screen. This issue has resolved itself and the service appears to be stable again. We are now in touch with the supplier (Blackboard) to find out the cause and assess if there…
Tonight, My Dundee will have emergency maintenance that will last approximately half an hour and will occur between 02:00 and 03:00 BST. If you will be working near this time, please save your work and log out before 2 AM to ensure you don’t lose any work! We expect the…
This is the final update before the start of teaching on Monday and I want to focus on three important areas: re-visit the key facts about Hybrid Teaching, share the most up-to-date guidance on using Capture & Stream, and finally, talk you through the support framework that will be in…
CTIL Updates We’re not entirely convinced the month of August happened this year as September has come up so quickly, but as we are now in Welcome Week we have collected list of things to double-check as you finalise any work before classes start. Check the appropriate staff are enrolled…
In todays update, we’re pleased to announce some bookable hands-on time for Capture & Stream and the release of some early documentation for that teaching mode. We’re doubly pleased to be able to announce that we are moving forward with the provision of mobile Capture & Stream kits that will…
6 September 2021 Everyone is gearing up for the official start of terms, so in this newsletter, you can find out about the resources CTIL have created to help prepare. Find out about the Enhance Your Module course, FocusOn sessions, and My Dundee 101 guides. Finally, learn about how Blair…