Category: Blog

Questionmark OnDemand Issue – RESOLVED

This issue has now been resolved. We apologize for the inconvenience. Users have reported an issue when trying to access Questionmark OnDemand assessments on My Dundee. Affected students receive a message saying “The page cannot be displayed because an internal server error has occurred.” This issue has been reported to UoD IT who are working…

Maple TA: Service disruption 3am-4am April 11th

In addition to the service downtime on the 12th April,  we have been notified by Maple TA that the service will be unavailable between 3am and 4am on the 11th April, as they have to install some security patches.  …

My Dundee Maple TA Service Disruption – April 12th 2018

We have been advised from our business transformation team that Maple TA will be down for a short period of time to allow for implementation of GDPR regulations. The designated time for this update is April 12th 2018 between the hours of 8.00 PM – 10.00 PM. The Maple TA service on My Dundee will…

Turnitin Service Alert – Now resolved

We have just received the following message from Turnitin. You may have experienced issues viewing submissions within the Feedback Studio. This was down to a service disruption affecting the performance of Turnitin and Turnitin UK. The service was affected between 8 and 10.40 this morning. NOTE: They advise that you clear the cache before re-trying…

Questionmark OnDemand EU – Scheduled Maintenance

Questionmark OnDemand EU – Scheduled Maintenance (ondemand.questionmark.eu)

We are writing to inform you about upcoming maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) and advise of potential for downtime/disruption to the service.

Maintenance window begins: Saturday, 17-Mar-2018, 7:00 GMT
Maintenance window ends: Saturday, 17-Mar-2018, 13:00 GMT…

(Resolved) Issue taking Questionmark OnDemand tests on My Dundee

Update 28/02/2018: This issue has now been resolved and Questionmark tests are running again. Users have reported an issue when access Questionmark OnDemand tests on My Dundee. Effected students receive a message saying “Sorry, an unexpected error has occurred, please try again”. This issue has been reported to UoD IT who will work with the vendor…