Download a word document version of this infographic with links – IT-ISSUES- where-to-go-for-help_accessible-version-with-links
Tippy’s ‘get help’ Tips
Help4U Chat
- If you use the self-service portal to raise a ticket with Help4U, rather than email, you may get a quicker response time.
- To chat live with a Help4U service provider, why not try out the chat function via the self-service portal? Click the ‘start a chat’ button in the bottom right corner to begin chatting.
More Vendor Guides
Here is a list of other vendor guides you may find useful:
- Microsoft Teams help & learning
- Help for Collaborate Ultra
- Ally Help for Students – download alternative files from My Dundee
- DigitalEd Customer Support – for help with Möbius
Are there any other vendor guides you have found useful? Please add to the comments below.
Do you have feedback about My Dundee?
You can make a recommendation or provide feedback straight to Blackboard (Anthology) via the Teaching & Learning Idea Exchange (sign-up required).
Note: to add an idea about My Dundee select Learn Ultra