My Dundee Blog

Resolved: Issue accessing YuJa in My Dundee

The previously reported issue that prevented staff and students accessing videos in My Dundee delivered using the YuJa service has now been resolved. All viewing, editing and other YuJa functionality should now be fully resolved. No data was lost or damaged by this issue as it was purely a problem with access. …

Turnitin error – incorrect late/unsubmitted notice

There is a current issue that Turnitin are currently investigating related to incorrect notifications. Students may either see a notice via email, activity stream, or directly through the Turnitin link that alerts them that they have not opened or submitted their assessment.  If the student launches the Assignment Dashboard, they’ll see their submission and the…

Error creating a Journal in My Dundee – Temporary Fix

Temporary fix Blackboard are still looking at finding a solution for the existing issue that staff have with a difficulty creating a journal. We have now found a work around that will help you to get ready for the start of term. The process is this: In your Sandbox:  Create a Journal, making sure it’s…

Resolved – Turnitin – Intermittent service disruption

Update – as this was not a specific Turnitin issue, their website doesn’t have any updates on service degradation; however, the downtime issues that were more broadly experienced have been resolved. We have had a few reports that some users are experiencing errors when trying to use Turnitin in the past hour (12/1/20 16:00 GMT)….

Posting messages from modules and organisations

Modules and organisations both allow anyone enrolled to use the ‘messages’ feature to communicate with other users enrolled in that same module/organisation. If you click on the Send an email copy to recipients, you can ensure that everyone will get a copy of the message as an email, regardless of their notification settings in My…

Upcoming workshops – January 2021

CTIL are in the process of developing a new suite of workshops for the start of Semester 2; these are being developed in light of feedback we have had via Digital Champions, the Student pulse survey and other channels. Unless otherwise noted,  all sessions will be in named Collaborate  rooms in the eLearning Resources for…

Collaborate update – Chat mentions

Some of you may have noticed that you can now @YourFriend in Collaborate Chat. They’ll get a notification if the chat panel is closed (and they’ve not disabled notifications). You can also format comments in chat.  More information On LearningSpaces Ultra 101 – Using Collaborate Collaborate Service Guides On Blackboard’s website Release Notes – scroll…

CTIL’s 12 Tools of Christmas

Having been very impressed by the L&T Hub Peer Learning Team’s Online Peer Learning Strategies advent calendar, we have taken the excuse to create something fun, useful and Christmas themed whilst showcasing Padlet.  Taking inspiration from the 12 days of Christmas Carol, we have collated 12 apps, websites and tools to create a CTIL’s 12…

Turnitin Issue (resolved Dec 09, 21:30)

Turnitin.com and Turnitinuk.com are currently experiencing an unexpected service degradation.  During this time, you may find that you are unable to view submissions and/or Similarity Reports. We’ll update this page as we have more information, and you can also review Turnitin’s status update page. …

Archive & removal of 7-year-old content from My Dundee

We are beginning work to tidy up all modules and associated content in My Dundee that is 7 years old and over. This work is being carried out to lower our data footprint in Blackboard Learn and conform to university data policy. This is a new process that will be repeated on an annual basis as part of improved backend administration procedures. Read below to find out more about what we are doing and why….

Collaborate Ultra – Audio breaking up and cracking when using Mac OS “Big Sur” or “Catalina” and Safari 14

Product: Collaborate – Ultra Experience Known Issue SummaryWhen using Mac OS “Big Sur” 11.0 or “Catalina” 10.15 and Safari 14 with Collaborate Ultra the audio a user hears is breaking up or cracking. Our engineer  team( Blackboard) is aware of the issue and they are working on a fix.Affected PlatformsMac OS “Big Sur” 11.0 and…