Self-knowledge

How do I handle criticism and conflict?

This topic could run to pages in its own right. The point of covering it briefly here is to raise it as a subject and ask you how the management of conflict in your life affects your resilience? Significant conflicts over personal and professional issues have the potential to reduce our resilience over a period of time, whilst handling them well might boost our resilience-building strategies. However, it is often the more trivial ongoing conflicts that need to be addressed in equal measure to the more obvious major ones, in order to sustain day-to-day resilience. The diagram below is a representation of the work of Thomas Kilman on conflict styles.