The Psychology of Assessment and Feedback Processes in Higher Education
Dr Naomi Winstone
(Head of the Department of Higher Education, University of Surrey)
25 April 2019 @ 4pm | Scrymgeour 4.34
Booking required: Book your space now!
Submitting one’s work for expert judgement and commentary can be an unnerving processes. Critical feedback can provoke defensive reactions, elicit negative emotions, and influence our confidence and motivation. In this keynote, I will discuss how insights from psychology can help us to understand emotional, behavioural, and motivational responses to feedback. Having outlined the core psychological dimensions of feedback processes, I will then discuss how these insights can help us to understand challenges inherent to feedback processes in higher education, where students vociferously express their dissatisfaction with this dimension of their experience. I will share the findings from our recent programme of research into students’ cognitive processing of feedback information, and draw out key implications for practice.
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