Category: News

QAA Annual Conference 2021 – Quality, Resilience, Innovation and Enhancement

Universities have shown themselves to be flexible and resilient over the past year, and we should learn from this as we come out of the pandemic and look to our learning and teaching going forward. We need to help students make better choices when faced with the pressures of studying by providing the right support, and not creating a catastrophe from making the wrong decision….

Resolved – Turnitin Issue – Unable to create new assignment submission points

Update 13/5/21: Turnitin have gotten back to us to confirm that the issue is now resolved, the date/calendar function is now working properly and users are able to create assignments. We are experiencing an issue with creating new Turnitin submission points. Currently, there is no date pre-populated, the calendar icon doesn’t bring up the calendar selection option,…

YuJa SSO now fixed – direct link now working

Our video service YuJa has now been fixed the direct link video.dundee.ac.uk is now working. If you experience any issues with when logging in with Single Sign On please let us know by emailing Help4u. Apologies for the disturbance in the service, YuJa engineers are looking into the cause of the SSO error to reduce…

YuJa issue – direct link not working with SSO

There is a current issue that we are working with YuJa to resolve. If you try to access YuJa directly from the video.ac.uk link, you will see an error message when you try to log in using Single Sign On. This error only occurs when you access YuJa via the direct link. If you go…

Support role fully functional

At the beginning of the 20/21 academic year, there was a new course role created called ‘Support’. This role has all of the same permissions as the instructor role, but can be used by support staff (such as school administrators, librarians, and staff from student services) in the module. This was created to help minimise student…