Category: Turnitin

Resolved – Turnitin Issue – Unable to create new assignment submission points

Update 13/5/21: Turnitin have gotten back to us to confirm that the issue is now resolved, the date/calendar function is now working properly and users are able to create assignments. We are experiencing an issue with creating new Turnitin submission points. Currently, there is no date pre-populated, the calendar icon doesn’t bring up the calendar selection option,…

Resolved – Turnitin – Intermittent service disruption

Update – as this was not a specific Turnitin issue, their website doesn’t have any updates on service degradation; however, the downtime issues that were more broadly experienced have been resolved. We have had a few reports that some users are experiencing errors when trying to use Turnitin in the past hour (12/1/20 16:00 GMT)….

Upcoming workshops – January 2021

CTIL are in the process of developing a new suite of workshops for the start of Semester 2; these are being developed in light of feedback we have had via Digital Champions, the Student pulse survey and other channels. Unless otherwise noted,  all sessions will be in named Collaborate  rooms in the eLearning Resources for…

Turnitin Issue (resolved Dec 09, 21:30)

Turnitin.com and Turnitinuk.com are currently experiencing an unexpected service degradation.  During this time, you may find that you are unable to view submissions and/or Similarity Reports. We’ll update this page as we have more information, and you can also review Turnitin’s status update page. …

Turnitin currently down (resolved)

Final Update: The issue have now been resolved.  Due to an unexpected service degradation, users of Turnitin, Turnitin UK, iThenticate, SimCheck, Similarity and Originality, as well as those accessing the service via an integration, may have experienced issues receiving Similarity Reports in addition to slow report generation times. We are pleased to advise that service…

Resolved: Turnitin Currently down

Update This is now resolved.  Original message Turnitin have issued the following status update:   We’re investigating a potential power failure in one of our data centers. Users accessing turnitin.com or turnitinuk.com may not be able to access these services.Users accessing these services via an integration may also be affected. We are currently working to resolve…

Turnitin error – incorrect late/unsubmitted notice

Update 31/3/21: We are aware that this blog post was created several months ago and that there have not been any updates for this issue. Unfortunately, this has not yet been resolved and we have not seen a timeline for when we might expect this to be resolved. We are still waiting for Turnitin to…

Turnitin Issues

Update: We are pleased to advise that service has been restored. We’ve fixed it! Due to unforeseen circumstances, you may have been unable to view Similarity Reports in Turnitin and Turnitin UK today. We are pleased to advise that service has been restored. We encountered a disruption between the following times: PST Feb 17th 02:41…

Important: Turnitin, My Dundee and Notifications 

What’s the issue? Students and Staff are receiving false or misleading notifications about Turnitin assignments. These notifications are being generated from two different scenarios: Old, long past the post date, assignments from old modules. Resit assignments that were only intended for a select few students, yet are issuing notifications to all enrolled students. This has…