Category: Service News

New patch applied to My Dundee

Blackboard has applied a new patch to My Dundee, including a fix for an issue with Annoucements that some people have experienced: Learn SaaS release 3800.17.0: Update to client Production environments Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020Original Course View We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.27+f09831f)…

Error creating a Journal in My Dundee – Temporary Fix

Temporary fix Blackboard are still looking at finding a solution for the existing issue that staff have with a difficulty creating a journal. We have now found a work around that will help you to get ready for the start of term. The process is this: In your Sandbox:  Create a Journal, making sure it’s…

Turnitin Issues

Update: We are pleased to advise that service has been restored. We’ve fixed it! Due to unforeseen circumstances, you may have been unable to view Similarity Reports in Turnitin and Turnitin UK today. We are pleased to advise that service has been restored. We encountered a disruption between the following times: PST Feb 17th 02:41…

Decommissioning of Panopto Service

As previously announced, Panopto is being decommissioned in favour of our new Video service: YuJa. We had already removed access to Panopto (30/08/2019) and the service will now be closed completely on 19/10/2019. This should not affect any users as they should already have moved to YuJa, so this notice is just for information….

Activity Stream not loading properly on My Dundee

Some users have been continuing to experience a problem where the Activity Stream page does not load properly on My Dundee. This issue will be resolved in a future release from Blackboard, planned for early August. What’s happening? This issue occurs when you try to open the Activity Stream on My Dundee; the page tries…