Category: Service News

Decommissioning of Panopto Service

As previously announced, Panopto is being decommissioned in favour of our new Video service: YuJa. We had already removed access to Panopto (30/08/2019) and the service will now be closed completely on 19/10/2019. This should not affect any users as they should already have moved to YuJa, so this notice is just for information….

Activity Stream not loading properly on My Dundee

Some users have been continuing to experience a problem where the Activity Stream page does not load properly on My Dundee. This issue will be resolved in a future release from Blackboard, planned for early August. What’s happening? This issue occurs when you try to open the Activity Stream on My Dundee; the page tries…

Problems accessing My Dundee & Turnitin on NHS computers

A number of users have reported experiencing issues using My Dundee and Turnitin on NHS computers. We believe this is a result of using old versions of web browser. What’s happening? When trying to access My Dundee, including accessing it in order to mark Turnitin assignments, some users are having issues such as the Course…

Receiving false ‘Overdue Assignment’ warning in My Dundee? (updated 09/07)

We have received a number of report of students receiving false notifications about overdue assignments from their modules in My Dundee. This is only affecting a small number of students but we are looking into this issue as a matter of urgency. -Update 09/07/2019- This continues to be an issue and we apologise for the…

Old bookmarks taking you to the old My Dundee?

What’s happening With the move to the Ultra Navigation, some users have reported that the previous bookmarks that they had for specific My Dundee pages are taking them to the old style “front page” of Blackboard. When a user gets into this area, they’re able to get into courses etc, but can only get so…

Problems accessing My Dundee on older browsers

[This post was updated to include general guidance on outdated browsers in response to some users experiencing issues with the new My Dundee interface on older browser versions) What’s happening With the recent upgrade to My Dundee, we have had a number of users reporting the issue that My Dundee is showing a list of…

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