Category: Service News

(Resolved) Issue taking Questionmark OnDemand tests on My Dundee

Update 28/02/2018: This issue has now been resolved and Questionmark tests are running again. Users have reported an issue when access Questionmark OnDemand tests on My Dundee. Effected students receive a message saying “Sorry, an unexpected error has occurred, please try again”. This issue has been reported to UoD IT who will work with the vendor…

Advance Notice: Safe Assign Maintenance (Thur March 8th 8am – 2pm)

We have been informed by Blackboard that Safe Assign will be unavailable between 8 AM and 2 PM (UK time) on March 8th. Please see below for the full message from Blackboard. On March 8, 2018 from approximately 3 AM EST to 9 AM EST, Blackboard will be performing scheduled maintenance on SafeAssign.  During this…

Advance notice: Turnitin Scheduled maintenance. (Sat 17th March – 4pm-10pm)

Turnitin  have announced a service period on Saturday March 17th between 4pm and 10pm (UK time) The following is the message that we received from them: Scheduled Maintenance We’re just dropping you a note to let you know that the following Turnitin services will be unavailable on March 17, 2018: Turnitin and TurnitinUK (including all…

Questionmark OnDemand Issue (resolved)

Update (21/02/2018): This has been resolved. We are working with the vendor to identify the cause in order to improve future stability. Update (20/02/2018): This has been declared an major incident by UoD IT. You can follow the issue on the IT Blog. We’re experiencing issues with the Questionmark OnDemand service affecting users taking a…

Questionmark On Demand Maintenance 17 February 2018

Questionmark OnDemand EU – Scheduled Maintenance (ondemand.questionmark.eu) We are writing to inform you about upcoming maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) and advise of potential for downtime/disruption to the service. • Maintenance window begins: Saturday, 17-Feb-2018, 7:00 GMT • Maintenance window ends: Saturday, 17-Feb-2018, 11:00 GMT Potential for downtime/service disruption: During the maintenance…