Turnitin currently down (resolved)

Final Update: The issue have now been resolved.  Due to an unexpected service degradation, users of Turnitin, Turnitin UK, iThenticate, SimCheck, Similarity and Originality, as well as those accessing the service via an integration, may have experienced issues receiving Similarity Reports in addition to slow report generation times. We are pleased to advise that service…

My Dundee monthly update (Ver. 3900.0.0)

Blackboard Learn, the platform that My Dundee is based on, was upgraded* to version 3900.0.0 last night. Key changes include (taken from Blackboard help pages): Embed Office 365 documents: In this release, students and instructors can embed Microsoft Word, Excel, and PowerPoint files as well as Microsoft Stream videos from SharePoint into the rich text…

Collaborate Urgent Maintenance: Tonight, 00:00-04:00GMT

Blackboard will be performing system maintenance on Collaborate that may affect anyone using the service during this time. The work will be done over a 4 hour period between 0000hrs (midnight) and 0400hrs (GMT) (Friday 6th Nov 2020). IMPORTANT NOTE: We also strongly recommend avoiding using Collaborate Ultra throughout these maintenance windows due to the database maintenance…

Drop-ins are back!

We are aware that many of you have missed the drop-in sessions that we had to stop, in order to ensure that we could cover the significantly increased number of tickets in to Help4U.  We know that many of you found the Drop-ins valuable – and CTIL enjoys running them. We will be running them…

Turnitin error – incorrect late/unsubmitted notice

There is a current issue that Turnitin are currently investigating related to incorrect notifications. Students may either see a notice via email, activity stream, or directly through the Turnitin link that alerts them that they have not opened or submitted their assessment.  If the student launches the Assignment Dashboard, they’ll see their submission and the…

YuJa Picture-in-Picture

CTIL have enabled the Picture-in-Picture feature within the YuJa player. To take advantage of this feature you will have to have a recording with two visual streams (commonly a powerpoint and a talking head). The feature is accessed via the settings menu on the YuJa player. Using Picture-in-Picture Mode Picture-in-Picture Mode can support viewing in a…

“MoCo” Meeting summary

Blackboard have several interest groups in their Community Site. One that I attend when is “MoCo“, which covers both the mobile app and collaborate. The September meeting , covered several useful points. Feel free to watch it (it’s an hour long), but if you’d like a summary… Polls and Reporting – if you’d like to download the…

New patch applied to My Dundee

Blackboard has applied a new patch to My Dundee, including a fix for an issue with Annoucements that some people have experienced: Learn SaaS release 3800.17.0: Update to client Production environments Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020Original Course View We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.27+f09831f)…