After a recent procurement process we are pleased to announce the implementation of a new video service called Yuja. This service will be made available for the start of the new academic year, providing an easy way to record, edit, manage and distribute video assets for education. With the arrival of Yuja, we will be…
Announcing the retirement of Panopto and Kaltura
With the introduction of Yuja as our new video service, Panopto (pilot) and Kaltura will be retired. It is important for existing users of these services to understand how we are managing these retirements and what will happen to any content you may have stored in them. Summary Date Action Notes 16/08/2019 Deadline for users…
Activity Stream not loading properly on My Dundee
Some users have been continuing to experience a problem where the Activity Stream page does not load properly on My Dundee. This issue will be resolved in a future release from Blackboard, planned for early August. What’s happening? This issue occurs when you try to open the Activity Stream on My Dundee; the page tries…
Problems accessing My Dundee & Turnitin on NHS computers
A number of users have reported experiencing issues using My Dundee and Turnitin on NHS computers. We believe this is a result of using old versions of web browser. What’s happening? When trying to access My Dundee, including accessing it in order to mark Turnitin assignments, some users are having issues such as the Course…
Turnitin Issues (resolved)
We’ve been receiving reports users enable to access Turnitin through My Dundee, whether for marking or submitting. Turnitin is an externally provided service so we have raised it with them and will update this post when we know more….
Receiving false ‘Overdue Assignment’ warning in My Dundee? (updated 09/07)
We have received a number of report of students receiving false notifications about overdue assignments from their modules in My Dundee. This is only affecting a small number of students but we are looking into this issue as a matter of urgency. -Update 09/07/2019- This continues to be an issue and we apologise for the…
Old bookmarks taking you to the old My Dundee?
What’s happening With the move to the Ultra Navigation, some users have reported that the previous bookmarks that they had for specific My Dundee pages are taking them to the old style “front page” of Blackboard. When a user gets into this area, they’re able to get into courses etc, but can only get so…
Problems accessing My Dundee on older browsers
[This post was updated to include general guidance on outdated browsers in response to some users experiencing issues with the new My Dundee interface on older browser versions) What’s happening With the recent upgrade to My Dundee, we have had a number of users reporting the issue that My Dundee is showing a list of…
Managing notifications in My Dundee
Getting too many emails from My Dundee? These notifications aim to give you daily information of the changes made to your modules, new content, grades, or any other useful information, but if you’re finding you’re getting a little too much, read on to learn how to manage your notification settings. What’s happening? Some users have…
Accessibility scores in your module? Welcome to Blackboard Ally
To support our commitment to a more inclusive campus, we’ve introduced a new tool called Ally into your My Dundee modules to help improve the accessibility of your module content. Ally doesn’t change how anything works in your module and doesn’t affect your module files. This new tool has been made available along with the…