Category: My Dundee

Resolved: Issue accessing YuJa in My Dundee

The previously reported issue that prevented staff and students accessing videos in My Dundee delivered using the YuJa service has now been resolved. All viewing, editing and other YuJa functionality should now be fully resolved. No data was lost or damaged by this issue as it was purely a problem with access. …

Posting messages from modules and organisations

Modules and organisations both allow anyone enrolled to use the ‘messages’ feature to communicate with other users enrolled in that same module/organisation. If you click on the Send an email copy to recipients, you can ensure that everyone will get a copy of the message as an email, regardless of their notification settings in My…

Upcoming workshops – January 2021

CTIL are in the process of developing a new suite of workshops for the start of Semester 2; these are being developed in light of feedback we have had via Digital Champions, the Student pulse survey and other channels. Unless otherwise noted,  all sessions will be in named Collaborate  rooms in the eLearning Resources for…

Archive & removal of 7-year-old content from My Dundee

We are beginning work to tidy up all modules and associated content in My Dundee that is 7 years old and over. This work is being carried out to lower our data footprint in Blackboard Learn and conform to university data policy. This is a new process that will be repeated on an annual basis as part of improved backend administration procedures. Read below to find out more about what we are doing and why….

Using Blackboard Journals

It has recently come to our attention that Blackboard Journals don’t currently support more than 50 users (including enrolled staff members).  If you are currently using Journals and have more than 50 users on your course, please contact Help4U and include ‘FAO CTIL’. If you haven’t yet decided on a Journal tool, please look at…

Turnitin error – incorrect late/unsubmitted notice

There is a current issue that Turnitin are currently investigating related to incorrect notifications. Students may either see a notice via email, activity stream, or directly through the Turnitin link that alerts them that they have not opened or submitted their assessment.  If the student launches the Assignment Dashboard, they’ll see their submission and the…

Difficulties accessing My Dundee

Resolved 15/10/20 This is now resolved. If you have further issues, please contact Help4U Original Message We are aware that some users have reported difficulties when trying to access My Dundee today (15/10/20) between 12:25 and 13:10. Blackboard have identified the issue and a fix has been implemented. Blackboard are continuing to monitor the results of…

New patch applied to My Dundee

Blackboard has applied a new patch to My Dundee, including a fix for an issue with Annoucements that some people have experienced: Learn SaaS release 3800.17.0: Update to client Production environments Blackboard Learn SaaS Continuous Delivery v3800.17.0 | Release to Production 3 September 2020Original Course View We’re applying an updated version of 3800.17.0 (full release number 3800.17.0-rel.27+f09831f)…

Error creating a Journal in My Dundee – Temporary Fix

Temporary fix Blackboard are still looking at finding a solution for the existing issue that staff have with a difficulty creating a journal. We have now found a work around that will help you to get ready for the start of term. The process is this: In your Sandbox:  Create a Journal, making sure it’s…