Category: My Dundee

Important: Turnitin, My Dundee and Notifications 

What’s the issue? Students and Staff are receiving false or misleading notifications about Turnitin assignments. These notifications are being generated from two different scenarios: Old, long past the post date, assignments from old modules. Resit assignments that were only intended for a select few students, yet are issuing notifications to all enrolled students. This has…

New video service + retirement of Panopto and Kaltura

After a recent procurement process we are pleased to announce the implementation of a new video service called Yuja. This service will be made available for the start of the new academic year, providing an easy way to record, edit, manage and distribute video assets for education. With the arrival of Yuja, we will be…

Announcing the retirement of Panopto and Kaltura

With the introduction of Yuja as our new video service, Panopto (pilot) and Kaltura will be retired.  It is important for existing users of these services to understand how we are managing these retirements and what will happen to any content you may have stored in them. Summary Date Action Notes 16/08/2019 Deadline for users…

Activity Stream not loading properly on My Dundee

Some users have been continuing to experience a problem where the Activity Stream page does not load properly on My Dundee. This issue will be resolved in a future release from Blackboard, planned for early August. What’s happening? This issue occurs when you try to open the Activity Stream on My Dundee; the page tries…

Problems accessing My Dundee & Turnitin on NHS computers

A number of users have reported experiencing issues using My Dundee and Turnitin on NHS computers. We believe this is a result of using old versions of web browser. What’s happening? When trying to access My Dundee, including accessing it in order to mark Turnitin assignments, some users are having issues such as the Course…

Receiving false ‘Overdue Assignment’ warning in My Dundee? (updated 09/07)

We have received a number of report of students receiving false notifications about overdue assignments from their modules in My Dundee. This is only affecting a small number of students but we are looking into this issue as a matter of urgency. -Update 09/07/2019- This continues to be an issue and we apologise for the…

Old bookmarks taking you to the old My Dundee?

What’s happening With the move to the Ultra Navigation, some users have reported that the previous bookmarks that they had for specific My Dundee pages are taking them to the old style “front page” of Blackboard. When a user gets into this area, they’re able to get into courses etc, but can only get so…

Problems accessing My Dundee on older browsers

[This post was updated to include general guidance on outdated browsers in response to some users experiencing issues with the new My Dundee interface on older browser versions) What’s happening With the recent upgrade to My Dundee, we have had a number of users reporting the issue that My Dundee is showing a list of…

Managing notifications in My Dundee

Getting too many emails from My Dundee? These notifications aim to give you daily information of the changes made to your modules, new content, grades, or any other useful information, but if you’re finding you’re getting a little too much, read on to learn how to manage your notification settings. What’s happening? Some users have…