Category: Type

Questionmark OnDemand Issue (resolved)

Update (21/02/2018): This has been resolved. We are working with the vendor to identify the cause in order to improve future stability. Update (20/02/2018): This has been declared an major incident by UoD IT. You can follow the issue on the IT Blog. We’re experiencing issues with the Questionmark OnDemand service affecting users taking a…

Office Mix – discontinued … but the tools are coming to Powerpoint

We know that a number of staff have been working with Office Mix – however, it is being discontinued. If you have any presentations that were developed using mix, please see Microsoft’s information about migrating your presentations. (You may find that you have to sign in several times to complete the migration process) Microsoft have…

Blackboard Webinar – New Box view.

NOTE: This is aimed at those staff using Blackboard’s assignment tool, not those using Turnitin for marking and feedback. It also does not affect those using Moodle marking tools for some medical courses.  As you may know, Blackboard’s marking tool has changed; this was driven by a change in the supplier than BB use. Blackboard…

Questionmark On Demand Access Denied Error

Unfortunately we are currently experiencing an issue with our instance of Questionmark On Demand at the moment. When logging in using the standard URL (https://ondemand.questionmark.eu/home/607766/) users may be presented with an ‘Access Denied’ error message. We have reported this to our vendor and they have raised this as a fault with their development team. In…

Questionmark On Demand Maintenance 17 February 2018

Questionmark OnDemand EU – Scheduled Maintenance (ondemand.questionmark.eu) We are writing to inform you about upcoming maintenance of the Questionmark OnDemand EU platform (ondemand.questionmark.eu) and advise of potential for downtime/disruption to the service. • Maintenance window begins: Saturday, 17-Feb-2018, 7:00 GMT • Maintenance window ends: Saturday, 17-Feb-2018, 11:00 GMT Potential for downtime/service disruption: During the maintenance…

Questionmark On Demand – Urgent: Emergency Maintenance Tonight (18-Jan-2018) at 23:30 GMT

Please be advised that Emergency Maintenance with potential for disruption to the Questionmark OnDemand EU (ondemand.questionmark.eu) service will occur this evening. The maintenance will occur during the following 30-minute window: Emergency Maintenance window BEGINS: Thursday, 18-Jan-2018 23:00 GMT Emergency Maintenance window ENDS: Thursday, 18-Jan-2018 23:30 GMT Purpose of the Maintenance A networking issue in our European…

Students: Understanding your Turnitin Report. UPDATED Sessions – March 7th

We have set up 2 sessions to help you understand your similarity report from Turnitin. In this session, we’ll look at a generic report, so you don’t have to bring a report with you. The sessions are limited in size – they’re all in the Main Library. You will need to sign up – the…